Toby Roberts, our on-site Security Supervisor at Domtar, tells us his Safety story about the day he was making his routine perimeter gate checks to ensure that the security fence gates were locked. Toby had done this security check hundreds of times, but on this day, Toby didn’t let complacency dull his awareness and noticed that something was out of place. The fence appeared to be electrified. Later it was determined that an electric pole had fallen due to a severe storm and had electrified the perimeter fence. Toby’s story and his personal decision to verify his conditions of his surroundings – before he grabbed the gate – reminds us about one of the SafeStart principles related to Complacency. Over time, it may be natural to perceive the risks of a routine task you have as being less, which may allow us to become more comfortable, increasing our risk.
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